Development Manager – Volunteers and Events

Agency Summary: Food Outreach is a nonprofit, founded in 1988, that provides Medically Tailored Meals and nutrition services to enhance the quality of life of individuals living with HIV or cancer. The organization serves 160 Missouri and Illinois zip codes encompassing ten counties. Our services are unduplicated in Missouri and western Illinois.

Team Compensation: Our clients, volunteers, and mission inspire us every day! We are excited to welcome a new team member whose compensation will include platinum health benefits at no cost to the employee, 10 paid holidays, paid vacation and sick time, family medical leave, and employee/employer-contribution retirement plans.

Primary Purpose:  The Development Manager – Volunteers and Events, is a member of the agency’s development team working to advance the mission of Food Outreach through donor and volunteer engagement. This position manages all aspects of the agency’s volunteer program, leads a Young Professionals Group, and oversees logistical components of primary, third-party, and community outreach events to ensure maximum donor participation.

Volunteer Management Functions: (50%)

• Serves as the primary administrator over the agency’s online volunteer system (VolunteerHub).
• Manages volunteer recruitment, scheduling, documentation, and retention efforts.
• Responsible for volunteer scheduling, training, and coverage of the following: Nutrition Center,  cook and packs, kitchen assistance, home delivery packs, office needs, special events, and any other agency needs as applicable.
• Stewards and maintains an open line of communication with all lead volunteers (red aprons and red shirts).
• Obtains and manages volunteers for special events.
• Maintains and updates volunteer records as needed.
• Provides education to ensure volunteers understand HIPAA compliance/client confidentiality.
• Participates in community outreach efforts such as volunteer fairs.
• Qualifies/disqualifies court-ordered community service volunteers.
• Maintains documentation for corporate grant programs related to employee volunteerism.
• Plans volunteer appreciation events, individual recognition touchpoints, and annual meetings.
• Manages volunteer stewardship expenses located within the annual development budget.

Event Management Functions (40%)

•  Maintains a high level of familiarity with the development team’s goals and objectives.
• Meets all deadlines for event timelines.
• Coordinates planning, implementation, and follow-up for all events.
• Organizes and implements A Tasteful Affair, the agency’s largest annual fundraiser grossing approximately $300K annually.
• Acts in the following roles including, but not limited to:

1. Event Day Manager – Oversee all event day logistics including proper venue layout and run of show.
2. Vendor Contracts – Manage contracts for venue, audio/visual, auctioneer, entertainment, culinary teams and décor partner. Ensure deposits and other payments, as described in contracts, are submitted on due dates.
3. Culinary –Cultivates relationships and serves as primary liaison between Food Outreach and culinary partners for all event logistics, promotional opportunities, and individual needs.
4. Silent and Live Auction – Manages silent auction solicitation process.
5. Volunteers – Ensures proper volunteer staffing.

•  Evaluates mission alignment and participation in all third-party and community relations events.

Young Professionals Group: (10%)

•  Serves as the program lead for a new Young Professionals Group to be launched in 2024.
•  Leads annual membership recruitment and stewardship efforts of members.
• Creates agendas and leads monthly meetings at Food Outreach or an off-site meeting location.
• Leads the implementation of two annual young professionals events with the assistance of members.
• Achieves all annual fundraising goals for the group.

Position Qualifications and Skills:

• Minimum of 3-5 years of experience working in a nonprofit organization
• Sensitivity to the feelings of others, respect for individual differences, mature understanding of social problems, and an ability to establish relationships quickly.
• Knowledge of Microsoft Office Suite.
• Detail and deadline oriented.
• Strong analytical and problem-solving skills.
• Good communication skills.
• Knowledge of VolunteerHub, or equivalent volunteer management systems, is preferred.
• A proven track record in managing a variety of key initiatives concurrently.
• High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels.
• Sincere commitment to working collaboratively with all constituent groups, including staff, board members, volunteers, clients, donors program participants, and other supporters.

Position Time Schedule: This is a full-time and in-person position governed by personnel policies related to full-time staff. Candidate will periodically need to work on weekends and evenings related to Saturday Volunteer Check-in, the Young Professionals Group, and fundraising events.

Line of Authority: This person is directed/supervised and evaluated by the Senior Director of Development & Strategic Initiatives.

Salary Range: $49,000-$54,000 based on qualifications and experience.

Special Requirements:

• Ability to take on additional tasks as assigned and required by organizational needs.
• Must possess and maintain a valid driver’s license as well as have reliable transportation.
• Food Outreach requires all employees to provide proof of being fully vaccinated from COVID-19, with a vaccine approved for use in the United States, prior to their first day of employment.

To Apply: Email a resume and cover letter to Justin Kralemann, Senior Director of Development and Strategic Initiatives. Applications received without both cover letter and resume may not be considered.

Justin Kralemann – justin@foodoutreach.org

Location: Food Outreach, 3117 Olive Street, St. Louis, MO 63103.