Office Technical Support Specialist

Summary: The Sisters of St. Joseph of Carondelet, an international congregation of women religious based in St. Louis, are seeking an Office Technical Support Specialist to ensure the seamless operation of information technology tools within the Congregational Offices. They provide essential help desk services to office staff and maintain IT infrastructure, resolving technical issues promptly. Additionally, they ensure document consistency between office files and SharePoint and perform some routine clerical duties. This role involves cross-training with the Project Coordinator and Administrative Assistant on all congregation technologies.

Responsibilities:

• Provide comprehensive technical support for office software and IT equipment.
• Manage security software and perform regular updates on computers.
• Coordinate repairs and replacements of IT equipment as necessary.
• Maintain current software and hardware contracts.
• Set up and configure printers, computers and network connections.
• Troubleshoot hardware issues including copiers, printers and fax machines.
• Manage uninterrupted power supply devices.
• Troubleshoot email configurations on mobile devices.
• Assist in setting up meeting rooms with sound systems, computers and projectors.
• Oversee environmentally sustainable recycling of IT equipment and manage ink cartridge/toner replacements.
• Install new SSD drives and maintain network cabling.
• Manage and troubleshoot access and problems with an online Access database.
• Regularly provide support to videoconference calls for meetings and committees, some of which will be in the evening and occasionally on weekends.
• Perform routine clerical duties.

Required qualifications:

• Strong organizational skills with the ability to manage multiple tasks efficiently
• Proficiency in using computers, laptops, tablets and various software programs
• Professional demeanor, flexibility and resourcefulness
• Ability to work independently and collaboratively with team members
• Capability of lifting IT equipment and occasionally climbing ladders (The Sisters of St. Joseph of Carondelet comply with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.)

Compensation:

• Salary: $37,000 – $52,000, depending on education and experience
• Health, dental and vision insurance
• 15 paid holidays, three weeks of paid vacation annually
• Retirement contribution after one year of employment
• Parental and sick leave

Reports to: Congregational Leadership Team

Schedule: Full-time. 8-hour day shift, Monday through Friday. Some events and virtual meetings take place in early evening or weekend hours.

Location: Office is located in Sunset Hills, Missouri; Presence in the office is required.

Equal opportunity employer: Sisters of St. Joseph of Carondelet is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, non-gender identity, national origin and/or veteran or disability status.

To apply: Please send a cover letter, resume and contact information for three references, at least two of which are work-related, to info@csjcarondelet.org. Applications will be accepted until the position is filled.

Full description at https://csjcarondelet.org/were-hiring-office-technical-support-specialist/